Your appointments and convenience are of high importance to us. We realize that at times unexpected circumstances may require schedule adjustments. If you need to cancel an appointment, we respectfully require that you provide at least 24 hours notice.
A cancellation or request to reschedule made less than 24 hours in advance will invoke a cancellation fee. The amount charged will be equal to 50% of the booked services.
Should you arrive more than 15 minutes late for your appointment, we cannot guarantee that we will provide the service. If we cannot accommodate you, the same cancellation fee will be charged. We will try our best to reschedule your appointment for another time that suits you. After 25 minutes late, the appointment will be considered a “no show.”
A credit card is required to make an appointment. Cancellation & “no show” fees will be charged to the card you provide.
In case of a true, unforeseen, and unavoidable emergency, a cancellation fee will be charged, but part or full amount of it may be deducted from your future appointment cost.
A “No show” will likewise be charged 100% of the booked service price.
Lemon Head Hair Salon reserves the right to cancel or reschedule an appointment. Should such a cancellation occur, a new appointment will be scheduled without any additional fees, subject to availability.
The purpose of this cancellation policy is to enable us to inform our standby clients of any availability and to keep our schedule filled … thus providing better service for each one of our established and future clients.
Thank you for viewing and supporting our cancellation terms and conditions.